Shipping policy

Shipping Policy

Time Frames
We proudly ship all orders across Australia. Once your order is placed, please allow 2–14 business days for processing and dispatch. Delivery timeframes following dispatch are typically:
Metro areas: 2–14  days
Regional areas: 5–21 days
Remote areas: up to 28 days
All orders should arrive within 28 days of purchase. If your order has not arrived within 28 days, please contact us directly and we will make it right.
Free Shipping
Free shipping is included on all bundle orders. Standard shipping rates apply to individual pack orders at checkout.
Order Tracking. Once your order has been dispatched, you will receive a confirmation email with your tracking details so you can follow your order every step of the way.
Lost or Delayed Orders
If your order has not arrived within 28 days of your purchase date, please don’t hesitate to reach out to us. We’re a small Australian business that genuinely cares about every customer, and we’ll do everything we can to resolve the issue quickly.